How rescue reporting works

From report to rescue

1. You reportOpen the app, choose Rescue, add photos and the place. For something urgent, use the emergency button.
2. A rescuer acceptsAn approved rescuer, or a team or shelter, takes the case. Until then it shows as waiting.
3. The rescue is workedThe rescuer moves the case along: on the way, arrived, rescued. You can follow it and message them.
4. Shelter or homeWith the newest app version, a rescued animal can be taken in by a shelter, which cares for it and may list it for adoption.
5. The case is closedWhen the work is done the case is marked resolved. Those involved may choose to share it as a story.

What stays private

• The exact location of a case is shown only to the people on it: the reporter, the rescuer, their team and the shelter involved.
• Everyone else sees an approximate area.
• Case chats are open only to the people on the case.