Frequently asked questions
Answers to common questions about PawRescue.
Is PawRescue free?
The app does not charge for reporting or adopting. If that changes, it will be stated in the app and in the Terms of Use.
Where is it available?
PawRescue is built for Kuwait. See the download page for how to get it today.
Can I report an animal without an account?
No. Reports are made inside the app with an account, so rescuers can reach you and the case can be followed.
Who can see my report’s exact location?
Only the people on the case. Everyone else sees an approximate area.
How do I become a rescuer or register a shelter?
Choose it when you create your account. Rescuers and shelters are approved before they can take cases.
Does the AI vet replace a veterinarian?
No. It gives general guidance only. For an injured or sick animal, see a vet.
How do I delete my account?
Inside the app under My account, or follow the steps on the delete-account page.
Something is not working. Who do I tell?
Use “Talk to support” in the app’s Conversations, or write to the support address on the Support page.